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The Public Relations Blog

We frequently blog about the latest public relations corporation communications, and marketing topics, tips, and trends. Our blog is one of the 100 Best Public Relations Blogs, according to FeedSpot. Please help yourself to our insights and be sure to subscribe to our weekly blog notifications.

Don't Wait Until a PR Disaster to Realize You've Got the Wrong Spokesperson at the Mic

Your Choice of a Spokesperson Speaks Volumes

Popular television shows like “Scandal” and “Spin City” have turned a bright light on the profession of spokesperson. Public relations practitioners are often portrayed as sleazy, fast-talking insiders who will do anything to get their clients out of hot water.


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Topics: media relations, public relations, PR tips

Three Tips to Crisis Response When Customers Have Been Offended

They know who we are. They know what we like. They know what we watch, and where we shop. (The companies we buy from, that is). That data in and of itself is be very useful for both companies and consumers. However, OfficeMax’s recent PR blunder demonstrates important lessons in the challenge of maintaining quality control with data, and shows how not to deal with a PR crisis in your organization concerning data.

In light of recent data problems from major companies, let’s get down to the heart of the matter from the angle of PR and responsibility.


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Topics: mobile PR, digital PR, media relations, PR case studies, public relations, SEO, FAQ, PR tips, crisis communications

No turning back: Get your facts straight, get permission before any news is released

News releases can be like a bungee jump: Once the leap has started, there’s really no going back. You may feel somewhat jerked around and endure quite a bumpy ride if that news has gone out without proper permissions ahead of time.


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Topics: media relations, public relations

You don’t own me: What toddlers can teach us about news ownership

Many of us have had a laugh over “the toddler’s rules for possession.” Many of us may have experienced these rules in action during the holiday season, such as “if I saw it, it’s mine,” “if I let you have it, it’s mine,” and, of course, “if I had it a little while ago, it’s still mine.”


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Topics: media relations, public relations

Got a full complaint box? Online reputation management could save serious revenue loss

If you’re offering an online “complaint box” for customers to voice concerns or issues about a product or service, or if you’re using one yourself, you need to know that a plan for managing these comments is absolutely essential – lest you be surprised later on. It’s very difficult to get any potentially brand-damaging comments about your company removed, and this process in itself can cause great brand damage (not to mention costing thousands of dollars in lost revenues).


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Topics: media relations, public relations, reputation management, online reputation management

The Haggler’s complaint – Does “PR spam” work?

 


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Topics: digital PR, media relations, public relations, PR tips

Building a Good Reputation with Great PR – 5 Powerful Steps

 


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Topics: media relations, public relations, PR tips, reputation management, online reputation management, shared media

Confessions of a Public Relations Intern

 


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Topics: media relations, public relations

Newsjack your way into the spotlight

Newsjacking – it’s not a new term, and it continues to be an enticing concept for public relations professionals. Why? Because at its essence, it echoes some of the core operations of smart public relations: Act quick, respond proactively and with valuable information, and aim for results in quality earned news coverage.


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Topics: media relations, earned media, news media

Remarketing Your PR for Maximum ROI

Great public relations means your company is already enjoying positive coverage in the media. But even if every major media outlet on Earth covered your story not everyone would see it.


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Topics: digital PR, media relations, public relations

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