The Public Relations Blog

What you need to know before planning your next PR campaign

In public relations, we talk a lot about strategic plans and the advantages of various campaigns. However, very little is said about what a successful campaign actually looks like, how you measure its success and the benefits you can achieve.

Use PR to ensure your image remains intact

Ben Franklin once said, “It takes many good deeds to build a good reputation, and only one bad one to lose it.” Just look at some Google searches as proof. It seems the worst news always rises to the top. When it comes to online reputation, the stakes are high.

The first reaction to a company crisis is usually to speak out and defend yourself. In social media, this can be hazardous to your brand. So what is the best way to react during a corporate catastrophe? Should your social media firm respond or not? It depends on the situation. Here is a brief primer on how a social media firm should react during an emergency.

PR helps you understand this powerful network and get it right

You post to Facebook at least five times a week, send Tweets several times a day and make sure you keep your LinkedIn pages current. But how often should your company post on Instagram?

Your social media strategy only works if you have followers, and gaining new followers can ultimately translate into more business. So how do you attract more followers for your company?

Organic growth does not happen overnight; it requires time and considerable effort. Below, you will find seven tips that can help you gain more social media followers for your company and grow your business.

Learn about PR tools that can help you take control of your online reputation

Your business has gotten great reviews from many of your customers. Do all your customers, prospects and other key stakeholders know that? Getting great reviews is wonderful, but if no one sees them, it’s like throwing them in the trash.

You don’t want consumers to stumble upon your positive customer reviews by accident or, worse, make them search all around the Internet for them. It is vital to promote your customer reviews, especially on social media, to make them easily accessible to consumers.

PR can help you make the most of your time in the spotlight

Most companies want their messages and campaigns to go viral. After all, having millions of people discussing your brand could be a dream come true – if you manage it correctly.

Use PR to increase the success of your next campaign

You saw them by the thousands. Famous and regular folks alike were voluntarily having friends and family dump buckets of ice water on their heads. Perhaps you even participated yourself, like Axia Public Relations’ own intrepid CEO Jason Mudd. Yes, the ALS Association’s Ice Bucket Challenge was most certainly a successful social media campaign.

How often should your company post on Facebook? This is one of the most common social media questions businesses ask. It’s a good one, too, considering that thousands of stories make it to your followers’ Facebook feeds. Does that mean that posting more frequently will help your company reach more people? Or will more posts simply annoy your followers and lead them to block you?

Reputation management: The importance of monitoring what the Internet says about your company

Most of us can recall a time when someone was talking about us behind our back. It certainly didn’t feel good to know that these conversations were happening or rumors were surfacing, and most of us felt helpless to shift the tide. Often, it took confronting those who seemed in conflict with us to clear the air, and even then, remnants of the initial sabotage lived on, regardless of whether it was true or not.